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VUSD Call Center

If the school site cannot assist please contact the District Call Center at the following numbers and times:

Monday-Friday, 7:30 am-4:30 pm.

English- 805-641-5000 x1380

Spanish- 805-641-5000 x 1390

VUSD Technology Services Helplines

We have implemented a helpline for families with questions about devices, Wi-Fi, Q Connect, etc. Please choose one way to reach out to us (email or call).  Please leave your first and last name, site your child attends, description of the problem/question, and a call back number or email address where you can be reached.

Family/Student Helpline- (805) 641-5000 x1450 or

Helpful Info & Links

  • Need your or Q login info? Call the FTHS office at (805) 289-0023, press "0". 

Q Connect & Parent Square

Q Student Connect-

Q Parent Connect-

Q Student Connect passwords have not changed this year, but we realize some students do not remember them, so your student’s pin and password will be given out during device/supply distribution at your school site. Parents, there is a “Need your Login Information?” link on the login page for Q Parent Connect, please use that if you do not remember your pin or password. If you continue to have issues, please contact your school first.

Parent Square

Parents - make sure you're receiving school and district emails/texts through Parent Square! If you're not, please sign up at with your phone or email address listed in Q Parent Connect. Contact the school office if you need help at (805) 289-0023.